Store Policies

Shipping Policy:

1   All orders will be paid for at time of order.

2.  Standard shipping costs DO NOT apply to shipments going to Hawaii, and Alaska. Additional costs will be calculated and charged at the time of shipment.

3.  Free FedEx Ground Shipping Only applies on orders over $100. We reserve the right to upgrade to a different shipping carrier. Tracking information will be provided at the customers request.

4.  P.O. Box shipments will be shipped via U.S. Postal Service.

5.  All Special Order/Backorder Products Require a 50% Deposit & We reserve the right to cancel any order at anytime.

6.  PTG C3TG is not responsible for lost, stolen, or damaged packages.

7.   BACK ORDERS: All orders will be shipped complete. Partial shipments are available ONLY at customers request, additional shipping costs will be added for each shipment.

8. When you place an order we will estimate delivery dates based upon the availability of your item(s). On Time shipping cannot be guaranteed if your order is being drop shipped from Mfg/Distributor.

9. PTG C3TG will only ship to the customer’s Billing Address if Shipping Adrress Doesn’t Match.

10. PTG C3TG will charge 20% fee to any Cancelled In Stock/Backordered, Special Order, refused, or unclaimed package returned back to us.

Return Policy:

1.  Any and all return requests must be made with 7 days upon receipt of shipment.

2.  No refund will be applied to shipments that are refused at the time of delivery. There are no exceptions to this policy.

3.  All Sales are final on all apparel and closeout/overstock items.

4.  A Return Merchandise Authorization (RMA) number will be issued by a sales representative from Patrol Tactical Gear, and must accompany all returns. No returns will be accepted without an RMA number.

5.  Any order returned through no fault of  PTG C3TG (such as size, or color choice, etc…); will be charged a 20% restocking fee & shipping charges cannot be refunded. There are no exceptions to this policy.

6. All returns due to error by PTG C3TG will have any and all fees waived without question.

Privacy Policy:

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

PTG C3TG cannot be held liable and/or responsible for any physical injury, death and/or property damage resulting directly and/or indirectly from either intentional and/or unintentional discharge of firearms due to, for example, improper handling or malfunction of firearms, parts, accessories, and/or ammunition.

We reserve the right to cancel any order at anytime.